Doing It by the Numbers—Diversity, Metrics and the Bottom Line

90-minute Workshops

Day 3

Session Code: S6-E
When: April 18, 2019
Location/Room: 101 HIJ
Level: Intermediate
Track: D&I Strategy
Presenter: Kari Heistad, Culture Coach International | Diversity Dashboard


We all know the old adage—what gets measured gets done—and that holds true for diversity and inclusion (D&I) work. What also holds true is that data drives better decisions. Without data and metrics, diversity leaders are lacking a key tool to help them make informed decisions.

This workshop will explore the power of metrics using the Diversity Metrics model, developed by Kari Heistad, that looks at how metrics can be used to help: align and show support for organizational goals and how diversity is helping to achieve them; find patterns and trends in the data to assess program effectiveness to either realign resources or to deepen engagement; uncover best practices from different areas of the organization; deepen the engagement of senior leaders by leveraging their input and tracking what interests them; and find engaged managers who support the diversity work and understand how D&I can help them achieve their team goals and find engaged employees.

When organizations track metrics in any of these key areas, it helps them to make better informed choices, to show the alignment of D&I in the support of strategic goals, and it can help integrate D&I into different areas of the organization.

The workshop will combine insights, tips, and ideas with time for group discussion and sharing among participants to capture best practices in the room for the key areas listed above. Come and learn how to put the power of metrics to work for you. This workshop will explore metrics that can be used to help improve ERGs, diversity communications, diversity recruiting, events, training, and senior leadership engagement.

Learning Outcomes
  1. Gain insights on Diversity Metrics model impact areas and how to use those back in the office
  2. Learn from peers about how they are using metrics in key areas, such as finding patterns and trends
  3. Develop personal action steps for impact areas

The Forum on Workplace Inclusion®
2211 Riverside Ave, CB 54
Minneapolis, MN 55454
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Photos by Sarah Morreim Photography
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