32nd Annual Conference

March 10-12, 2020

Minneapolis Convention Center, Minnesota

Communication Styles: Shifting Mind-Sets and Building Skill Sets through Flexible, Adaptable and Energizing Tools

3-hour Seminars

Day 1

Session Code: SEM-C
When: March 10, 2020
Location/Room: L100E
Level: Intermediate
Track: Critical Employment Practices
Presenters: Dr. Basma Ibrahim DeVries, Concordia University; Ibrahim DeVries Consulting  |  Jon DeVries, Jr., DeVries Consulting

Description

Communication styles and the cultural, social and lived experience connections to communication style preferences offer a unique vantage point for exploring how we can “face forward” and truly leverage differences for greater productivity and relational satisfaction. This session provides tools to shift mind-sets and advance skill sets. Using communication styles as an entry point to diversity creates accessibility—and lessens defensive responses—to actually move forward to greater awareness, understanding and skill-building.

Participants engage in several activities and learn about various tools (e.g., Five-Factor Model of Communication Styles, Descriptor Checklist) to advance understanding of communication styles. One main goal in this highly interactive session (80% experiential activities, interaction, discussion; 20% presentation) is to engage attendees creatively, experientially and reflectively, so you leave energized to utilize new knowledge and skills in your own work.

Learning Outcomes
  • Explore a new approach to communication styles as an entry to deeper understanding of diversity and cultural differences
  • Increase skills to bridge intercultural similarities/differences, perceived vs. real inclusion and diversity
  • Expand/strengthen skills with new concepts, tools and activities

The Forum on Workplace Inclusion®
2211 Riverside Ave, CB 54
Minneapolis, MN 55454
workplaceforum@augsburg.edu
(612) 373-5994

Photos by Sarah Morreim Photography
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