35th Annual Conference

March 27-29, 2023


Shifting from Human Capital to Social Capital: Leading Indicators of Inclusion

90-minute Workshops

Day 1

Session Code: S1-E
When: April 5, 2022
Level: Intermediate
Track: Innovation & Transformation
Presenters: Laraine McKinnon, Emtrain  |  Robert Todd, Emtrain
Prerequisite: Helpful to understand the domains of behavioral science and learning and organization development, including data fluency.


Today’s organizations rely heavily on human capital strategies—assessing individual skills, abilities, and experience—but this is only part of the equation. It is increasingly important for leaders to manage and measure the social capital of the organization: the attitudes and behaviors of employees, demonstrated through interpersonal interactions and relationships, particularly when it comes to inclusion.

Emtrain’s innovative approach to social capital management treats inclusion as a competency (a cluster of skills and behaviors) and scores, measures, and benchmarks leading indicators of inclusion: valuing differences, curiosity, empathy, allyship, fair decision-making processes, and demographic experience.

In this session, we will:
1. Provide an overview of the workplace social capital indicators
2. Recognize how each indicator shows up at work and its implications for inclusion
3. Discover action items that organizations can use to create meaningful learning

Learning Outcomes

• Differentiate social capital indicators from human capital management
• Identify how inclusion is measured and predicted using social capital indicators
• Using indicators, assess inclusion and identify actions to improve outcomes in your organization

The Forum on Workplace Inclusion®
2211 Riverside Ave, CB 54
Minneapolis, MN 55454
(612) 373-5994

Photos by Sarah Morreim Photography
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