35th Annual Conference

March 27-29, 2023


From Evidence to Action in Health Care: Assessments That Improve Diversity and Health Equity

90-minute Workshops

Day 2

Session Code: S5-H
When: March 28, 2023
Level: Intermediate
Track: Healthcare
Presenters: David Hunt, BCT Partners, LLC  |  Dr. Ryan Polly, MaineHealth  |  Riikka Salonen, BCT Partners  |  Michelle Wimes, Children’s Mercy Kansas City  |  Beverly Belton, The Joint Commission


BCT Partners, a Black-owned management consulting company, has developed a series of evidence-based assessment tools designed to improve workforce diversity, evaluate the quality and safety of language access services to Limited English Proficient, Deaf and Hard of Hearing patients and assess providers’ ability to deliver clinically competent care to a wide array of marginalized populations.

During this workshop, representatives of BCT Partners will describe these tools and ask health equity leaders from The Joint Commission, Children’s Mercy Hospital Kansas, and MaineHealth to explain how they are using them to achieve diversity and health equity improvements and guide the development of 3-5-year strategic DEI action plans.

Special attention will be given to discussing the results from BCT’s Provider Cross Cultural Medical Assessment (PCCMA), a diagnostic tool designed to identify which minority patient populations provider are best prepared and least prepared to treat based on population-specific, clinical best practices and current legal/regulatory requirements. This assessment has been administered to more than 8,000 providers across eight states yielding a rich national database of results.

The participants of this session will have an opportunity to explore how their organizations may utilize assessment data like this in their DEI and health equity strategic planning.

Learning Outcomes:

  • Identify essential metrics and assessment tools to improve workforce diversity and the quality and safety of patient care
  • Learn how leading health care organizations have used these tools to turn evidence into action — and how they overcame obstacles along the way
  • Understand critical national trends emanating from these assessment tools

The Forum on Workplace Inclusion®
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Minneapolis, MN 55454
(612) 373-5994

Photos by Sarah Morreim Photography
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