Joyce Osland

Joyce Osland, Ph. D. is an internationally known specialist in international management with a focus on global leadership, women leaders, organization development, experiential learning, and competency development. She is a senior partner of the Kozai Group, an international consulting firm focused on helping lead effectively across difference and creators of the Global Competency Inventory (GCI), the Intercultural Effectiveness Scale (IES) and the Inclusive Competency Inventory (ICI). Joyce consults to organizations in all sectors that want to measure and develop these competencies and has trained hundreds of people to administer and utilize Kozai competency assessments for both developmental and program assessment purposes. She is an expert at designing experiential training that leads to personal transformation and more effective global leadership and inclusion.

Joyce is a professor emerita at the Lucas College and Graduate School of Business, San Jose State University, which is located in Silicon Valley. She was the Lucas Endowed Professor of Global Leadership and Executive Director and founder of the Global Leadership Advancement Center (GLAC). She co-founded GLAC’s innovative and highly effective Global Leadership Lab, the Global Leadership Passport Program and the Advanced Certificate in Global Leadership. Her Ph.D. in Organizational Behavior was earned at Case Western Reserve University; she has an M. S. W. from the University of Washington and a B. A. in Social Welfare from the University of Minnesota. A former president of the Western Academy of Management, Joyce has won numerous awards for teaching, research, and leadership, including the Journal of Management Inquiry Scholar Award for career achievement and the Academy of Management International Management Division’s Outstanding Educator Award, the highest teaching award in her field.

Joyce has done organization development consultations and executive education programs and workshops in many different countries for numerous global businesses and non-profits. She has also been a visiting professor at several doctoral programs and many universities around the world. Joyce taught an annual global leadership workshop at the Summer Institute of Intercultural Communication (SIIC) from 1995-2018.

Joyce’s research interests — global leadership development, women leaders, expert cognition in global leaders, cultural sensemaking, repatriate knowledge transfer, and inclusion — focus on practical ways to improve skills and organizations. She has over 160 publications — research articles in leading academic journals like the Academy of Management Journal, Journal of International Business Studies, Academy of Management Perspective, the Journal of World Business, and Human Resource Management as well as practitioner articles, book chapters, and cases. Her first book, The Adventure of Working Abroad: Hero Tales from the Global Frontier, (Jossey-Bass, 1995), has been used in corporate training programs for expatriates. Joyce has also written popular textbooks, The Organizational Behavior Workbook: An Experiential Approach, The Organizational Behavior Reader, and Management Across Cultures. She and her coauthors won the University of San Diego’s Leadership Book Award for academic rigor on two separate occasions, once for Global Leadership: Research, Practice, and Development, 2nd edition, (a research compendium) and again for Advances in Global Leadership, vol. 8. She has served as the senior editor of the Advances in Global Leadership series (volumes 8-14) since 2013. Because of her strong interest in interdisciplinary issues, Joyce also co-edited special issues for journals on sustainability in HRM and on the interplay between intercultural communications and IB research.

Joyce lived and worked overseas for fourteen years in seven different countries, mostly in Latin American and West Africa. A former Peace Corps volunteer, she spent most of those years working in the field of international development as a program manager, trainer and consultant. She also spent three years in Costa Rica as a full-time faculty member and regional consultant at INCAE (The Central American Institute of Business Administration), one of the premier business schools in Latin America.