Dr. Karen Francis
Director, Diversity and InclusionCompany: American Institutes for Research (AIR)
Role: Session Presenter
2020 Conference Session:
(Canceled) Using Cultural and Linguistic Competence to Guide the Journey Toward Sustainable Growth and Impact
2021 Conference Session: Cultivating an Inclusive and Equitable Workplace by Leveraging Cultural and Linguistic Competence (S3-B)
Dr. Karen Francis is the director of Diversity and Inclusion (D&I) and a principal researcher at American Institutes for Research (AIR). In the capacity of director, Dr. Francis leads AIR’s Office of Diversity and Inclusion, providing organizational guidance and management for activities focused on implementation of AIR’s diversity and inclusion strategic plan. She leads efforts for D&I communications, internal and external engagement, and the integration of D&I and culturally competent standards, principles, and practices throughout AIR’s organizational infrastructure and operations intended to support overall organizational focus, growth, and outcomes. Karen is also chair of AIR’s Diversity and Inclusion Council and leads AIR’s Cultural and Linguistic Competence Workgroup.
Karen is a medical sociologist by training and has grounded her work in the principles of cultural competence and a commitment to address disparities across social, health, juvenile justice, and educational service systems. She has more than 30 years of experience managing, planning, and delivering training and technical assistance (TTA) at national, state, and local levels that have also been accompanied by countless presentations to national, state, and local leaders; policymakers; and practitioners. Her expertise spans a variety of issues, including juvenile justice and delinquency prevention, children’s behavioral health, gender responsive programming, rural behavioral health, youth violence prevention, safe and supportive learning environments, health disparities, cultural and linguistic competence, and diversity, equity, and inclusion.
Karen served as the AIR task lead for the Rural Behavioral Health Initiative in collaboration with the Substance Abuse and Mental Health Services Administration (SAMHSA), U.S. Department of Health and Human Services. In this capacity, she led efforts in providing content area expertise for the development of resources, virtual learning, and delivery of technical assistance and for children, youth, and families in rural communities. Through a cooperative agreement from the Centers for Disease Control and Prevention, she has worked with multiple local health departments nationally to address youth violence prevention and provides TTA for the development of strategic plans and implementation of evidenced-based programs.
Through initiatives funded by SAMHSA, the U.S. Department of Education, the U.S. Department of Labor, and the Office of Juvenile Justice and Delinquency Prevention, Karen has worked to address the many needs of youth in communities with some of the worst poverty and highest rates of violence anywhere, which place these young people at risk for system involvement. She has worked with multiple school districts for the U.S. Department of Education to disaggregate data about students who have been involved in the school-to-prison pipeline, illustrating bias by race, gender, and disabilities and she has developed several tools and resources to guide jurisdictions as they attempt to address these issues.
Karen has led several national juvenile justice and delinquency prevention training and technical assistance centers prior to her tenure at AIR. At AIR, she has led efforts focused on addressing the needs of girls at risk or involved in the juvenile justice systems. Additionally, she has held senior roles on other national training and technical assistance centers at AIR. For over a decade she led strategies on cultural competence, youth and family engagement under the Technical Assistance Partnership for Child and Family Mental Health, SAMHSA, intended to shape policy, program, and service delivery.
For eight years, Karen served as an on-site cultural and linguistic competence consultant to the Child Adolescent and Family Branch, SAMHSA, and provided technical assistance to system-of-care communities. In this capacity, she coordinated the development and dissemination of information, best practices, assessment tools, and other resources to ensure implementation of effective strategies to reduce racial/ethnic disparities.
Karen has authored and co-authored publications focused on issues such as effective culturally competent practices across child and social service systems, addressing disparities in social services systems, family and domestic violence, and leveraging community assets to build safe and supportive environments for children, youth, and families.