Vice President of AccessibilityCompany: Charter Communications
Role: Session Presenter
Mark Balsano joined Charter Communications as vice president of Accessibility in July 2018. He leads the team that focuses on creating universal and accessible experiences for all of the company’s applications and hardware across its footprint, as well as for employees and internal systems. Currently, more than half of the team is comprised of employees with disabilities, which is illustrative of Charter’s commitment to diversity and inclusion in every aspect of its business.
Prior to Charter, Mark was assistant vice president of Compliance for AT&T where he was integral in the establishment of AT&T’s Corporate Accessibility Technology Office (CATO) and served as their deputy chief accessibility officer from 2012 to 2017. During his tenure, Mark took CATO from a concept to a recognized “best practice” by the Disability Equality Index, and AT&T received numerous prestigious accessibility awards under his leadership. His last role for AT&T was leading compliance oversight for AT&T International and the Global Trade Organization. With his extensive experience in all aspects of the industry, holding various network, engineering and outside plant roles, Mark ultimately channeled his knowledge and passion into the accessibility and compliance arena.
Mark holds a Bachelor of Business degree from LeTourneau University. A corporate ambassador and master communicator, he has served on the board of numerous disability advocacy organizations and incorporates delivery of keynote presentations to government officials, including the 2016 Technology Summit held at the White House.