Global Client Partner and Chief Thought Leader, Inclusion and BiasCompany: FranklinCovey Client Sales, Inc.
Role: Session Presenter
2020 Conference Session:
Overcoming Challenges with Unconscious Bias Training: A Case Study
Pamela Fuller currently serves as chief thought leader, Inclusion and Bias, as well as a Global Client partner at FranklinCovey, an industry leader in leadership and organizational development. In her role, she serves an eclectic group of clients to include the United Nations System globally, the U.S. Department of Defense and the U.S. State Department, with a particular focus on diversity and inclusion and structured leadership development programs. She works with clients to match the right solution to organizational strategic priorities and is particularly adept at designing tailored, competency-based programs to solve her clients’ most pressing needs.
Most recently, Pamela also served as the lead architect for FranklinCovey’s newest offering, Unconscious Bias: Understanding Bias to Unleash Potential, building the program from the ground up based on client requests and her experience in this space. The program has now been delivered to more than 1,500 participants with incredible results and feedback. She and her co-author Mark Murphy are currently writing the forthcoming book of the same name.
Throughout her professional career, Pamela’s dedication to issues of diversity and inclusion and commitment to the public sector have been paramount in her decisions—be it her study of Latin America and development at university or her current work in the learning and development space, the intense research and study of human behavior or how paradigms, perspectives and preferences shape organizations.
Prior to her current role, Pamela served as an EEO and Diversity analyst and trainer (contractor) at the U.S. Department of Defense. She conceived and implemented proactive diversity programs to include human capital planning, training on unconscious bias and microaggressions, and statistical workforce analysis. Before working in the federal sector, Pamela served the nonprofit community for nearly a decade executing marketing, communications, special events and fundraising strategies.
Pamela holds a Bachelor of Arts in international affairs, with a focus on Latin America and development, from The George Washington University, and a Master of Business Administration with a focus on strategy and marketing from the University of Miami. Pamela currently lives in Ashburn, Va., with her husband and two brilliant and active boys.