Patricia M. Jesperson is chief curiosity officer of EmployeeEXP, and co-author of the newly re-released book, “Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand.” With more than 25 years working on the people-side of the business, which includes leading ProGroup’s (now Korn Ferry) communications division ConnectCo, and delivering business leadership solutions through her work with the international firm of Arthur J. Gallagher, she specializes in working with employers to “create better Employee Experience outcomes.”

As the curious type, Patricia has spent the majority of her career exploring how to maximize the talent experience. This drive for exploring “what ifs” enables her to create innovative new models related to talent attraction, development and engagement. Examples include: The EmployeeEXP 8 x 9 Box Communication AnalysisTM, a re-imagined/re-purposed 9-Box that invites organizations to explore their approach to communicating key programs to increasingly diverse talent. It asks the question, “How confident are you that what you spend on employee experience is aligned efficiently to attract, retain and engage today’s diverse talent?” She also introduced The Inclusion MatrixTM (IM) in 2019, which elevates the conversation from traditional DEI training to creating inclusive and engaged leaders when they understand and start to master five critical skills.

When she isn’t speaking at a boutique event or filled conference hall, Patricia can be found leading classes at Augsburg University—fulfilling a long-time desire to teach. She also has significant board experience, including Human Resource Executive Forum Board, Augsburg University Alumni Board, chair of the Workforce Development and Education Policy Committee for the Minnesota Chamber, and SHRM State Council, chair of Diversity and Inclusion.

The Forum on Workplace Inclusion®
2211 Riverside Ave, CB 54
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Photos by Sarah Morreim Photography
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