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Scott Conlin

Experience Strategist

Company: Slalom
Role: Session Presenter

2021 Conference Session: Evaluating organizational experiences with inclusion-driven journey mapping (S4-E)

Scott brings more than 10 years of experience in customer engagement, experience design, and digital strategy. In his role as an experience strategist at Slalom, he plays a key role in Slalom’s user research capabilities, championing research best practices, and bringing a unique balance of customer empathy and measurement-based strategy to every client engagement.

Scott’s ability to think creatively about big ideas and everyday problems empowers his clients to think more holistically about serving and delighting their customers.

The Forum on Workplace Inclusion®
2211 Riverside Ave, CB 54
Minneapolis, MN 55454
workplaceforum@augsburg.edu
(612) 373-5994

Photos by Sarah Morreim Photography
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