Engaging Employees in an Inclusive Culture: What Leaders Can

Engaging Employees in an Inclusive Culture: What Leaders Can


When: December 14, 2017
Presenter: Sarah Froning, Willis Towers Watson

Recent research on our global database of employee opinion suggests that an inclusive and diverse environment contributes to an organizational culture that ultimately, through enhanced views of leadership and engagement, is associated with better financial outcomes. Specifically, employees who are more favorable about inclusion and diversity in their organizations tend to view their leaders as more interested in employee well-being, more likely to operate with integrity, more respectful of employees and more clearly guided by company values when making decisions. These aspects of leadership are in turn strongly correlated with high employee engagement, an outcome that is itself correlated with performance. Furthermore, our research indicates that in practice, leaders can drive employee engagement by building inclusive workplaces hallmarked by equal opportunity, open dialogue, and cohesive working relationships.

Key Takeaways

  • Understand the relationship between inclusion, employee engagement and organizational performance
  • Clarify the role of leaders in building an inclusive environment
  • Identify specific actions leaders can take to foster inclusion