33rd Annual Conference
March 8-12, 2021
Day 1
Session Code: S1-B
When: March 8, 2021
Level: Intermediate
Track: Critical Employment Practices
Presenter: Katherine King, Invisible Culture
When NASA wanted to understand how astronauts would behave under stress, they turned to the research: Dr. Tailbi Kahler, an American psychologist in the U.S., expanded Eric Berne’s theories on transactional analysis to develop the Process Communication Model® (PCM).
This session will discuss his discoveries re: the correlation between personality strengths and stress. Participants will have an opportunity to self-assess and then learn a usable model for shifting personal and organizational cultures toward healthy equality-based communication development and adoption. Participants will also have the opportunity to a) leverage another tool for bridging gaps that lead to conflict, and b) develop a self-awareness tool so leader/facilitator biases are minimized during the process of building credible, ethical and safe DEI strategies.
Stress is an inclusion issue because humans have a limited supply of willpower. Marginalized communities and trauma survivors may have differing needs when stress arises.
Learning Outcomes
• Leverage validated research regarding stress invitations • Self-identify preferred stress responses
• Activate a mental model that promotes equality-based communication
