VP Accessibility and Multicultural–Technology and ProductCompany: Comcast
Role: Session Presenter Session: Disability Inclusion: Powering Breakthrough Innovation and Customer Delight (S4-C)
In this relatively new role (as of July 2012) of vice president, accessibility and multicultural, Tom Wlodkowski develops the strategic plan focused on the usability of Comcast’s products and services by people with disabilities, and pursues opportunities to further enrich the customer experience for the disability community. Tom joined Comcast from AOL, Inc., where he led accessibility for a decade. Among his many accomplishments there, he oversaw the launch of AIM Relay, which allows people who are deaf, hard of hearing, or speech disabled, to place phone calls to their friends and family through telecommunication relay services.
Tom holds a Bachelor of Arts degree from Boston College. He currently sits on the board of trustees for the American Foundation for the Blind, and is a member of the Loudoun County Disability Services Board. He previously served on the FCC Consumer Advisory Committee, and the board of trustees for the National Braille Press. He will be relocating to the Philadelphia area with his wife and son.