Quality AdministratorCompany: Mayo Clinic
Role: Session Presenter
2022 Conference Session:
Responding to Racism and Supporting Our Employees—Perspectives from Two Healthcare Organizations
Sheila Stevens is an administrator over Training, Education & Coaching and the Patient Visitor Conduct Program at the Office of Mayo Clinic Experience. She is also an instructor in medicine at Mayo Clinic’s College of Medicine.
Sheila received her Master of Social Work degree from Marywood University and is a Certified Wellness Coach, a Certified Tobacco Treatment Specialist, and a Motivational Interviewing Trainer. She has a wealth of experience developing curriculum and facilitating courses on various topics relating to health behavior change, service recovery, and communication in healthcare.